Four smiling MODC staff in protective goggles, blue masks and yellow PPE gowns

Remarkable Together
2020-2021 Annual Report

Message from Board Chair Catherine Sherrard and President & CEO Len Baker

We knew this last year would be challenging personally and professionally. As individuals, an organization, a community and a country, the COVID-19 pandemic would force us to adapt and grow in ways we couldn't have imagined. And we did.

Our remarkable team of staff, volunteers, clients, partners and funders quickly pulled together to find new ways of connecting with each other and delivering services. We researched and learned new technologies, adapted our methods and models, and looked out for each other's wellbeing during an uncertain time.

Through it all, we stayed focused on the people we support. They bore a disproportionate burden during the pandemic, and we stepped up to ease that burden in every way we could.

You’ll hear from our staff and clients throughout this report. Their experiences illustrate the challenges we faced in the last year and how we responded. It’s a testament to our flexibility and innovation, the courage and resilience of our frontline staff, and the extraordinary impact we delivered in an unprecedented time.

As much as COVID-19 challenged us over the past year, it also accelerated our evolution as an organization, requiring us to innovate, embrace technology, collaborate internally and partner externally like never before. Now, as we slowly emerge from the pandemic, we will take these lessons into the future as March of Dimes Canada embarks on an exciting new strategic direction.

Our new three-year strategic plan is directly informed by the voices and experiences of people with lived experiences of disability. They are and will always be at the center of everything we do, and will be our most important partners as we strive to champion equity and empower ability in every corner of society.

At this pivotal moment, we would like to thank our staff, volunteers, clients and communities for all they have done in the past year. We worked as one team, and the achievements documented in this report belong to all of us.

We'd also like to acknowledge our Board of Directors, including those who are moving on from their current roles. Their leadership and expertise play a crucial role in guiding March of Dimes Canada forward.

Someday, when we look back on this remarkable year, it will be remembered as a turning point in our organization’s history. We look forward to a future of growth, innovation and impact, where people of all abilities can live and thrive.

Catherine Sherrard
Chair, Board of Directors

Leonard Baker
President & CEO

Our Mission

To be Canada's leading service provider, resource and advocate, empowering people with disabilities to live and thrive in communities nationwide.

Remarkable at Home

Two MODC staff and client in her home

During the pandemic, home became more important than ever. This was especially true for seniors and people living with physical disabilities or brain injuries, who were highly vulnerable to COVID-19 but needed support with things like dressing, bathing, toileting and eating. Physical distance wasn't an option.

Our Community Support Services team of 1,786 people was there, supporting more than 6,000 clients in their homes and different care settings while most of us were isolating. They adapted to strict new protocols and evolving guidance. Their jobs expanded to include emotional, as well as physical, support when and where it was needed.

We prioritized the well-being of our clients and staff by implementing health and safety protocols for essential in-person services and shifting to online delivery where possible. We continued to provide both virtual and, where safe, in-person rehabilitative support to our clients living with brain injuries. We also procured a sufficient and regular supply of personal protective equipment that was crucial during COVID-19. Daily communications and regular training helped staff stay on top of rapidly evolving best practices in infection prevention and control.

Those efforts paid off, and we were proud to be able to limit the impact of COVID-19 within our service delivery environments. When outbreaks occurred, we worked closely with public health authorities to contain the spread. Staff quarantined when necessary, and their colleagues made sure shifts were covered and clients supported.

COVID-19 is an easily transmitted and very serious disease. While our overall health and safety record during the pandemic was excellent, some employees and clients still contracted the virus. We are profoundly grateful to say that the majority recovered, but sadly, we did see the tragic loss of several clients. We honour their memory and extend our deepest condolences to their loved ones.

Having been personally touched by COVID-19, we were thrilled when vaccines became available. Staff eagerly stepped up to get their shots, knowing it would protect them and others from severe illness or death.

We are deeply proud of our frontline workers. They quickly adapted to changing and frightening circumstances to deliver essential services that our clients rely on. They are nothing less than remarkable.

Meet Shirley

“ I like people. I’m social that way. "

The 86-year-old Shirley Robinson, usually enjoys clothes shopping, playing cards, spending time with family and friends, and going to the casino. But for over a year, now, none of that has been possible. “Isolation has the most dramatic impact on me. Definitely.”

For an active person like Shirley, staying home during the pandemic has been hard. “It’s the lack of socializing, the not getting out, that gets to me,” she admits. And keeping herself occupied isn’t easy. “Everything I usually do is out of reach.”

Then there are her kids and grandkids. “There’ve been birthdays, and grandmothers like to buy gifts. But I can’t do that, either.”

Shirley is paralyzed on one side of her body, so she gets daily support from two provider organizations, including us. Unfortunately, the other organization has had some staffing challenges.

“Sometimes I worry about not getting care,” she says. “I’ve had my other service provider cancel because they don’t have enough people. I’m paralyzed on one side, so I need the help. It’s not a good feeling.”

Shirley feels like she can count on our team to be there for her, though. “I get good service from March of Dimes Canada,” she says. “I give you a gold star!”

Our staff go in around noon every day to fix Shirley lunch and spend some time with her. They also take care of any small tasks that she needs help with.

We also had the immense pleasure of helping Shirley get vaccinated!

“They came right to the house,” she says. “It was wonderful – reassuring. And they’ll be coming back with the second dose.”

It was a terrific moment for Shirley, and us, after a hard year. And guess what? She says her first outing once it is safe will be to the casino!

Maxwell House staff and a client walking in a line

Meet our Remarkable Maxwell Park Place Team

On April 1, 2020, Community Support Leader Tara Crerar got a phone call she’ll never forget.

Vaughn McEachen, a much-loved client in an eight-resident building she works at in Sarnia, had tested positive for COVID-19. Any staff who had supported Vaughn in the last 48 hours needed to self-isolate for 14 days.

Tara was shocked. She was the only one of their 13-person team who hadn’t supported Vaughn, which meant that she was the only team member who could continue caring for the other residents.

Her supervisor Sharon van der Meulen immediately recruited staff from other programs to help. She says it wasn’t easy, asking people to work in a building where someone had tested positive for COVID-19, but several employees volunteered.

Tara had the difficult task of informing the other client and asking if there was someone who could temporarily provide care to keep them safe. One man was able to move in with his family, but the others needed her. “I have nobody,” one woman told her. “If you leave, I’m going to die.”

“Okay, I can do this,” Tara told herself. But she worried about getting sick and infecting her family. Sharon called regularly to provide encouragement, reminding her that she knew how to protect herself. “Use your knowledge and skills. I’m confident that universal precautions work,” Sharon said.

One of Sharon’s top priorities was ensuring that Jackie, Vaughn’s wife, got the support she needed. Jackie is legally blind and needs help with her medications, showering and cleaning up after meals. By working closely with local and provincial health authorities, Sharon found a way for Jackie to safely get the necessary care.

Meanwhile, isolating team members were afraid that they might have contracted COVID-19 and infected their loved ones. They supported each other by checking in every day and talking with Tara.

Vaughn recovered from COVID-19 and returned home on April 7, 2020. Fortunately, Jackie didn’t contract the virus and neither did any of the other clients or staff.

When the team members who had been isolating came back to work, they were greeted with balloons and welcome home signs. Sharon says she’s proud the team kept the virus from spreading. “That speaks volumes about how great the staff were. They followed all the public health protocols and universal precautions.”

“Having a good team is the most beautiful thing. If it wasn’t for them, it could have been so much worse. My biggest take away is that love actually lives in a team,” says Tara.

*Sadly, Vaughn McEachen passed away on May 26, 2021. The team will always remember his spirit, his sense of humour and his commitment to helping others.

Expanding our Services
In spite of the challenges of COVID-19, we expanded our services to support more clients in their homes and their communities with more staff through three service transfers.

Sea-Isle
On May 1, 2020, we assumed the provincial contract of Sea-Isle Rehabilitation Services in Victoria, B.C. Sea-Isle had been providing day programs for people living with acquired brain injury for 30 years. Our long history of supporting Canadians living with disability and brain injury made us uniquely qualified to deliver Sea-Isle’s programming, and to continue its focus on enhancing social interactions, life skills and connection to the community.

Canadian Red Cross
In northeastern Ontario - specifically, Wawa, Sault Ste. Marie and Sudbury – we finished the paperwork to transfer services of the Canadian Red Cross to March of Dimes Canada in three areas (Wawa, Sault Ste. Marie and Sudbury). This transfer of services represented $3 million in funding and set us up to welcome 50 new staff members and 250 new clients on April 1, 2021. It was an exciting opportunity to expand our presence in the north where people can’t always access the essential services we offer.

Personal Attendant Care
In Ontario’s Durham Region, we prepared for the transfer of $4.5 million in services from local agency Personal Attendant Care, which would take effect on April 1, 2021. With two supportive housing programs in the area, we were perfectly positioned to welcome 91 new staff members and 430 new clients.
Read more

Expanding our Staff
We worked hard to attract the best, most dedicated frontline workers. Employee retention is challenging in this field, so we looked for innovative ways to recruit during the pandemic.

This included our first Virtual Job Fair – conceived, organized and implemented entirely online. Attendees heard about the rewarding careers we offer, the benefits of working for us, and connected directly with regional managers to apply for roles.
Read more

Expanding Access to Home Modifications
Administered by our team, the Home and Vehicle Modification Program helps people with disability and seniors in Ontario pay for basic changes to their homes or vehicles so they can safely live at home, be active in their communities, and work.

For many people, these modifications make the difference between requiring long-term care or remaining independent in their own homes.

Last year, the program received over 3,000 applications, but was able to fund about one-third, or 902 projects across the province, because of funding restrictions. This demonstrates an enormous unmet need and it’s why we’re advocating for the expansion of the program in Ontario and, across the country.

To help more people receive funding, Homestars stepped up as a funding partner. Homestars is a free service that connects homeowners with verified, community-reviewed home service professionals in their area. Thanks to this partnership, we were able to help more people stay at home and in their communities. We’re grateful to Homestars for its generous support.
Read more

Community Support Services

5,207

clients

1,370

staff

volunteers

icon of hands supporting group of people

Remarkable in the Community

Harper family grouped together on a dock

Our community-supported, community-based programs support people living with disabilities, including the impact of stroke, and their care partners. Tailored to the needs of each individual, these programs provide information, practical assistance, skills development, peer support, social connection, resources and funding for mobility and accessibility devices.

The pandemic forced us to re-think how we connect with our clients and find new ways of delivering the support they need. In-person activities were suspended very suddenly but, less than a month later, we had created a virtual community where clients could connect with us and each other.

Our dedicated staff understood how crucial these programs were at a time when everyone was isolated from family and friends. They creatively adapted our programs for virtual delivery, introducing one-on-one sessions, group workshops and webinars. We also identified appropriate technologies and developed the skills necessary to use them.

Our clients responded, with program participation rising 30% during the pandemic. People who have mobility challenges or live in areas where in-person services aren't available were suddenly able to access support. Clearly, virtual delivery fills a need. It will be part of our future, complementing in-person programs once they resume and allowing is to support more people than ever before.

We also stayed connected with clients and caregivers who weren't able to participate in virtual programs. Our team regularly reached out to them by phone, text, email and video conferencing to make sure they were supported as well.

2020-21 challenged us to reinvent our programs. We did so in ways that will extend our reach and continue to create remarkable change, connecting people across Canada and building a more inclusive country.

Young girl crouched down beside a box with Camp Possible 2021 sticker on it

Meet Harper

“ March of Dimes Canada has been an amazing addition to Harper's therapy. "

Harper loves to run and play with her brother. Her diagnosis with a rare neurological disease, and the brain surgery that paralyzed her left side, don’t stop her. She’s learned to walk again, and to accommodate her weaker left side, partial vision loss and speech challenges.

Her Halifax-based parents, Vay and Jennifer, are committed to getting her the support she needs to be confident and active in her daily life. But COVID-19 made it difficult for Harper to access the services that help her learn, grow and thrive.

Fortunately, her parents discovered our Conductive Education program. Conductive Education is designed for kids and adults with neurological motor disorders like cerebral palsy or multiple sclerosis. The goal is to give them strategies that address their unique challenges and help them apply those strategies to their daily lives so they can be as independent as possible. We adapted it for online delivery during the pandemic, so Harper’s first class was virtual. Her parents immediately saw that it was going to play an important role in their little girl’s life.

They’re now fierce advocates of the program, and the opportunity it gave Harper to develop in new ways – she’s learned to use her affected arm (affectionately named “lefty”) more independently, to hold and carry things, and to do daily activities like getting dressed. Harper has also developed greater body awareness, which means she falls less often when she’s having fun with her brother.

“March of Dimes Canada has been an amazing addition to Harper's therapy,” says her father, Vay. “The virtual Conductive Education program has allowed her to adapt to her new life and she has shown marked improvement since starting.”

Meet Brittany and Alyssa

“ There’ve been challenges, but also opportunities, in the last year. "

Brittany and Alyssa are candid about the impact of COVID-19 on our Conductive Education program in Halifax, where they work together as instructors. “It’s been challenging,” says Brittany.

Conductive Education helps people with neurological motor disorders like cerebral palsy learn new ways of doing things so they can be as independent as possible. It’s a concrete, hands-on program, which means that our team had to get creative when it went virtual.

First, they had to help participants adapt. Kids aren’t always able to concentrate on the screen for long periods of time, and we had to count on parents to keep them focused, which is a big ask.

As for the adults, some were tech savvy, while others needed technical support.

Then there were the classes themselves. “The point of Conductive Education is to push people out of their comfort zones and support them in taking calculated risks,” Brittany says. “But that’s hard to do virtually because we aren’t there to make sure they’re physically safe. It's a question of how far you can push them without compromising their safety.”

It turns out that there were some advantages to online Conductive Education. Suddenly, the program was available to people who weren’t physically in Halifax, or who had trouble getting out of their homes. And participants were able to connect with their instructors, and each other, more often than usual.

Brittany, Alyssa and their colleagues also managed to take our March Break Camp and summer Camp Possible online. Once again, they got creative.

Camp mornings focused on Conductive Education classes, but then they came up with online games and activities for the afternoons. They played Jeopardy and Family Feud, cooked jam and planted seeds among other things. Each camper was sent a box with everything they’d need to participate, as well as equipment like stress balls and playdough that develop fine motor skills.

The pandemic also offered opportunities to collaborate and innovate. “I've really enjoyed meeting colleagues from other parts of the country. It’s brought us together. There’s a sense of community,” Alyssa says.

“There’ve been challenges, but also opportunities, in the last year,” says Brittany. “I want to be there supporting the participants. On the other hand, this has made me think differently. More creatively. I want to go back to in-person classes, but I think there are possibilities with virtual, too.”

However we deliver Conductive Education from here – whether it’s in person, online, or a combination – we can be proud of the way our team worked together to exceed their own expectations.

Life After Stroke
More than 62,000 people in Canada experience a stroke each year. Sixty per cent of them live with some level of disability that affects every part of their lives. Unfortunately, not all of them have access to the support, tools, and resources they need to move forward after their stroke.

We wanted to offer a different approach, one that addressed the stroke journey from beginning to end with individualized support for each person's needs and goals. So, with input from clients and stakeholders, we re-designed After Stroke as a network of community-based staff and volunteers who will support stroke survivors and their families at every stage of recovery.

We tapped into the expertise of partners like Heart and Stroke who could provide information, insight and guidance on best practices. We also worked hard training our staff and building leadership capacity in the program to move it forward.

Launching the re-designed After Stroke program is a proud accomplishment, and a testament to the team of dedicated people who planned it and made it happen. With new partners, new knowledge, and new skills, we're ready to bring remarkable change to stroke survivors and their families across Canada.
Read more

Virtual Connections
When the pandemic hit, our Community Programs and After Stroke teams moved quickly to take their existing programs online.
But our clients needed more. Physical distancing was making them feel isolated and lonely. So with emergency funding from generous United Way partners across Canada, we created new programs focused on connection, putting clients in touch with other people by leveraging the time, talent, and dedication of volunteers who were also feeling isolated. Each program had a unique goal, but the purpose was always to connect.
- Connect and Share pairs people living with disabilities and a volunteer who shares their interests so they feel less isolated.
- Hi, Tech! helps clients develop the skills they need to use essential technology with confidence.
- Aphasia Peer Connect offers people living with aphasia or another communication disorder a safe and supportive social space.
Read more

Meet me at The Bridge!
Amid physical distancing and isolation, we introduced a new way for people living with disabilities to connect with the people, products and programs that drive them forward. The Bridge Disability Expo was a series of four online conferences held between November 2020 and February 2021.

Each event focused on a different community – Winnipeg, London, Halifax and Vancouver - and highlighted resources, partnerships, and our programs and services.

Our President and CEO Len Baker was involved in every event, presenting what we learned about our clients’ needs and goals, and hearing directly from attendees. We also held advocacy workshops with panelists from various levels of government and heard stories of strength and encouragement from people with lived experience of disability. It was all rounded out with music, laughter yoga and chair exercises. Read more

Community Programs and After Stroke

6,652

Community Program clients

8,067

After Stroke clients

9 in Ontario & 16 in BC

Virtually operating stroke groups

Remarkable at Work

Two Community Support Services staff and client

COVID-19 radically altered the way Canadians work and search for jobs. A shrinking economy and increasingly competitive job market made looking for work an enormous challenge. Many positions that were available went virtual, which meant learning new technologies. Through it all, our 300+ Employment Services staff members supported more than 17,000 clients across the country to pursue their employment ambitions.

As organizations shed jobs, many of our clients continued to secure employment in professional positions they could perform remotely. Others found frontline jobs in the grocery, medical, delivery, warehousing and manufacturing sectors. Our staff also continued providing direct support to clients in essential positions when it was safe to do so. In this challenging environment, we helped place 1,100 clients in jobs and 500 more had positive outcomes.

For clients interested in non-essential sectors that weren't hiring, we focused on the future by developing technical and soft skills and improving confidence. Weekly contact with clients who weren't job-hunting but struggled with isolation was also a priority.

The Employment Services team was remarkable, adapting to support thousands of clients through a difficult year and to set them up for success after the pandemic.

Meet Hannah

“ Some clients may not see their norm as a barrier. That’s how they navigate the world. "

Rehabilitation Specialist Hannah Ritson's job is to assess those barriers and advocate for workplace accommodations that will help clients succeed. She depends heavily on in-person service to see what physical challenges there are, so when WorkBC’s Victoria office closed down she had to find new ways of working.

Hannah took a video tour of one client’s home, for example. As the client moved around her space, Hannah noticed that the client had a drop foot and no use of her left arm. That gave her important insight into what jobs would be appropriate.

Another part of Hannah’s job is collaborating with the Job Developers and Job Retention Specialists on her team to help clients overcome the stigma still attached to disability. One client, who lives with Parkinson’s disease, had impressive bookkeeping and accounting experience but couldn’t land a job. She came to WorkBC when employers couldn’t see past her tremors and stuttering.

That’s where Hannah and her colleagues came in. They marketed the client to employers – highlighted her skills, helped her disclose her disability, outlined the necessary accommodations – and supported her through 40 applications and 20 interviews. Today, she’s working in her field for an inclusive, flexible employer who appreciates her and is invested in meeting her unique needs.

*March of Dimes Canada is subcontracted to provide disability employment services for WorkBC, a provincial government program.

Employment Services

15,640

clients supported

3,890

assessments completed

820

employers supported

Remarkable Campaigns

Illustration of a graph with person in a wheelchair on one side of a bell curve and person's friend at a table on the other side

Conquer the Curve

We saw the immediate and massive impact COVID-19 had on people with disabilities. They were cut off from family, friends and social networks, and lost access to therapies and support they relied on. Many couldn’t leave their homes. We were all affected by the pandemic, of course, but people living with disabilities had to bear a disproportionate burden. That's why we launched Conquer the Curve - to raise public awareness of the need for virtual programs and the funds to deliver them.

Conquer the Curve included two 15-second video broadcast spots that ran as public service announcements across all major Canadian television networks; print and out-of-home advertising; and a host of integrated digital marketing, email outreach and social media. We also worked with one of our clients to share her experience online and with media outlets.

Our efforts earned strong media coverage that highlighted the unique needs of people living with disabilities as well as the issues facing them during the pandemic.

Mission Immunity

March of Dimes Canada started in 1949 as a grass-roots fundraising effort to support research into a polio vaccine. We helped end that epidemic, and we wanted to do our part to end this one, too.

Public health experts told us we needed to vaccinate as many people as possible, as quickly as possible. But there were two challenges – access to vaccines and vaccination sites and vaccine hesitancy.

Mission Immunity was our contribution to Canada's vaccination effort.

The campaign focused on barrier-free access to vaccinations and reliable, accurate, plain language information that people could use to make an informed decision. Our Community Support Services, Human Resources, Infection Prevention and Control (IPAC), Advocacy and Communications teams worked together to make it happen.

We advocated for a process that would make vaccination accessible to everyone, allowing people with disabilities to easily book appointments and navigate their vaccination location. We provided an easy, online tool anyone could use to contact their local elected officials and explain the importance of making the vaccine process accessible from beginning to end and how to make that happen.

We also made up-to-date, trustworthy information on vaccines available to anyone who was hesitant. We created a range of resources including a website, fact sheets, posters, regular spotlights in our staff newsletter and an engaging webinar with infection prevention experts.

Once again, we earned media coverage that contributed to an important public conversation and opened space for the voices of people living with disabilities.

MODC Staff and clients group photo with balloons

Preparing for a Remarkable Future

Our work is built around the people we serve. Their voices inform everything we do and are at the heart of March of Dimes Canada’s new strategic plan, launching in fall 2021.

To design a meaningful strategy, we asked nearly 1,000 people with lived experience of disability for their thoughts. It was the largest community consultation in our history and a crucial step towards understanding what it means to live with a disability, where the gaps in service are, and what the future should look like.

People shared a wide range of experiences, both positive and negative, with each demographic group identifying unique challenges and goals. There were also some common threads. We heard that the system is complex, fragmented, and hard to navigate. We heard that people want to use technology but can’t always access it. Finances are a significant challenge, as is finding a job. Independence and belonging emerged as strong, nearly universal, needs. Read more about our consultation findings here.

These voices will guide our next steps as an organization.

This is only beginning. Our new strategic plan includes a commitment to keep clients at the center of everything we do. They will set the direction while we lend our energy and expertise to building inclusive, accessible communities where everyone can live and thrive.

Financial Performance

The pandemic will have a significant financial impact on our sector but March of Dimes Canada has weathered the storm, with a focus on staff and client safety and well-being; a conservative approach to expenditures; and an effort to maximize financial opportunity.

With the impact of the pandemic on our traditional business operations, we pivoted our approach to service delivery and increased our client interactions by 20% over the previous year. We demonstrated that virtual service delivery can produce, cost-effective and positive results for consumers. While philanthropy revenues were lower than last year due to the cancellation of key events, we exceeded our fee-for-service revenue projections.

Overall, March of Dimes Canada reports a surplus of $3.4M at year end, with $2.1M from operations and another $1.3M from unrealized gains and investment income from market.

In keeping with our commitment to stewarding granted and donated funds responsibly and efficiently, 90% of our total operating expenses went toward program and service delivery, 8% to administration and 2% to fundraising activities. We are proud to be a member of Imagine Canada’s Standards Program, which accredits non-profits that demonstrate excellence in financial accountability and transparency.

Our financial reserves remain healthy at $20 million, supporting the long-term growth and sustainability of our work.

2020-2021

Operating Revenues

Government grants

Fees

Philanthropy and non-government grants

Investment and other income

Program recovery

2020-2021
Operating Expenses

Program expenses
light green dot

Administration
orange dot

Philanthropy
dark grey dot

Amortization

For March of Dimes Canada’s complete audited financial statements, visit www.marchofdimes.ca/financials

icon of hands shaking in a shape of a heart

Supporters and Partners

So much of our work is only possible with the generosity of our supporters and partners. Whether they’re volunteers, donors, sponsors or partner organizations, they help us provide the care and connection our clients rely on, and that was crucially important during COVID-19.

To all our partners and supporters, thank you. Your remarkable commitment enables our vision of a more inclusive, accessible Canada.

Ontario Trillium Foundation and The Caregiver Project

Being a caregiver – whether for a loved one with disabilities or for someone who has survived a stroke or brain injury – is challenging, rewarding, scary, depressing, draining, frustrating, funny, sad, isolating and one of the most genuine acts of kindness there is.

No matter what a person feels during this process, it’s important to know that they are not alone.

The Caregiver Project was created to address that need. It began in 2018 with a $425,000 Grow Grant from the Ontario Trillium Foundation. Caregivers were offered a mix of in-person events, talks, support sessions and one in-person conference that brought together caregivers, experts and advocates to share lived experiences and ideas.

In 2020-21, the pandemic required a different approach. We shifted to online delivery, offering virtual webinars and group sessions to facilitate caregiver conversations about the challenges and rewards of caregiving. As a result, we have been able to connect with even more caregivers. Those who are able, join us for our live online events; those whose free time is more limited, watch our video tapes of sessions when they can get a minute.

Most of us don’t think much about our cell phones or tablets, but for many people with disabilities, these devices remain out of reach. The Tech for Good™ program changes that.

Through Tech for Good, we help people identify the best assistive technology for their individual needs so they can independently operate mobile phones and tablets. The goal is to enable access and empower people with disabilities to live, work, and play in the digital world.

Tech for Good was created by TELUS. In 2020-21, we signed a three-year, $500,000 partnership that will see us supporting the program across Canada with the help of three assistive technologists who were hired this year.

Philanthropy Events

Illustration of four people by a park pathway two looking at a red Trans-Canada map

Walk 'n' Roll

Each year, Walk ‘n’ Roll participants collect pledges from family and friends as they complete the challenge of moving through a set course in a local shopping centre. But due to pandemic restrictions, we had to adapt for 2020-2021.

Instead, participants set themselves personal activity challenges which they completed between June 1 and 20 – everything from walking around the garden to jumping jacks. Then we gathered for an online event to celebrate what we accomplished together.

Thanks to the efforts of our organizing committee and tireless volunteers, Walk ‘n’ Roll 2020 raised an amazing $48,000 for After Stroke and our Aphasia and Communication Disabilities Program.

OpportuniTea

Our OpportuniTea events are high teas hosted by Kate Linder of The Young and The Restless that fans of the show flock to in order to meet the actors and raise funds for people living with disability across Canada. Usually held in Calgary and Toronto, and organized by dedicated staff and volunteers, the teas moved online for 2020-21.

As always, the event featured Kate and some of her co-stars answering fan questions and auctioning off items in a silent auction. While we couldn’t get together in person, everyone enjoyed spending some online time with their favourite stars and supporting a good cause. Our team worked hard to re-imagine the Tea as a virtual event, and make it happen. Proceeds went towards our Conductive Education® program, which supports kids and adults with neurological motor disorders.

Illustration of a backdrop of four musicians playing rock and roll in front of a crowd

Rock for Dimes

Rock for Dimes is an annual concert series in support of our programs and services. Held in over a dozen cities across Canada, it brings amateur musicians together for an enthusiastic audience and, in some cases, a panel of judges. Our 2020-21 event went virtual with an hour-long, online concert featuring bands from across the country. The event raised awareness about the isolation and unique challenges that Canadians living with disabilities faced during the pandemic, and donations for programs that help to address those challenges.

illustration of an ace playing card with money falling down beside it

Catch the Ace

As we adapted our traditional fundraisers to online platforms, we also looked for new and innovative ways to safely fund community-supported programs. The most exciting of these was Catch the Ace, a progressive lottery played entirely online. Participants buy tickets and choose an envelope with a playing card. A ticket is drawn each week, and the winner gets a portion of the proceeds from that week. They also get to open their envelope. If the card inside is the Ace of Spades, they win the accumulated jackpot since the lottery began. 50% of ticket sales goes to our After Stroke program, which provides personalized support to people impacted by stroke across Canada.

icon of hands shaking in the shape of a heart

Remarkable Supporters

Agnes Faraci

Agnes Faraci is a retired Toronto nurse, polio survivor and MODC supporter. She contracted polio in 1949 at the age of five, and was treated at Sick Kids Hospital in Toronto. She counted herself as one of the lucky survivors who was left without a permanent disability or post-polio syndrome. She spent her working years as a nurse, often working on medical missions that took her to countries abroad where she assisted people living with chronic illness and disability.

Having been personally touched by polio, and March of Dimes Canada’s original mission, Agnes has donated $140,000 to our Post-Polio Canada® program over the past ten years.

TD Bank Financial Group

TD Bank Financial Group is March of Dimes Canada’s largest corporate donor, having contributed over $1.3 million between 2000 and 2021. Over the years, they have generously supported our Ability & Beyond Gala and donated more than $300,000 to Learning Independence for Future Empowerment (L.I.F.E) LIFE program, becoming that program’s most significant donor.

This past year, TD Bank Group made a three-year, $150,000 commitment to our Employment Services for youth. The money will go towards the Avail app which provides young workers with customized, on-the-job support to help them succeed.

Donors

Jonas Salk Circle of Friends ($100,000 - $1,000,000+)

The Jonas Salk Circle of Friends commemorates Dr. Jonas Salk's life-saving and humanitarian work in the development of the first polio vaccine and recognizes the contribution of our exceptional donors.

Jonas Salk Circle of Friends
- Visionary ($1,000,000+ )

TD Bank Financial Group

Jonas Salk Circle of Friends
- Discoverer ($500,000 - $999,999)

Transamerica Life Canada
The Ontario Trillium Foundation

Jonas Salk Circle of Friends
- Pioneer ($100,000 - $499,999 )

Individuals:

Anne-Marie Canning
Alexander Christ
Dr. David Collins
Agnes Faraci
Dr. Sydney L. Gershon (deceased)
Pierrette Levesque
Dr. Frank Mastrogiacomo
The Strahan Family
The Toby Family
The Family of the Right Honourable Paul Martin

Bequests:

Estate of Alexander J. Morris
Estate of Bernard Mandell
Estate of Donald Alexander Cromar
Estate of Doris Goodwin
Estate of Dr. Ed and Bobby Yielding
Estate of Hazel Mae Schwerdtfeger
Estate of Henry Daniel Statham
Estate of Isabel Margaret McDowell
Estate of John Haas
Estate of Margaret St. John
Estate of Mary Wanda Brown
Estate of Peter Collins
Estate of Vera M. Campbell
Estate of Vera Mellisa Fleming

Corporate:

Allergan Inc.
Bank of Nova Scotia
Bell Canada
BMO Bank of Montreal
Canadian Imperial Bank of Commerce
CitiFinancial Canada Inc.
Dentons Canada LLP
Greenshield Canada
Horizon Capital Holdings Inc
Liquor Control Board of Ontario
Princess of Wales Own Regiment
RBC Royal Bank
Sanofi Aventis/Sanofi Pasteur
Scotiabank
Shoppers Home Health Care

Foundations:

Bourassa Savaria Foundation
The Catherine and Maxwell Meighen Foundation
Community Foundation of Mississauga

The Paul Martin Sr. Society - Investor ($50,000 - $99,999)

Paul Martin Sr. spent 39 years in federal politics and a lifetime serving Canadians. The Paul Martin Senior Society recognizes outstanding donors who follow the inspirational legacy of a great Canadian who, as Minister of Health and Welfare, introduced universal polio vaccination to Canada.

Individuals:

Charles Gallant
Mark Golding
Elizabeth Greville
Kathryn Kennedy
Pierrette Lévesque
Anthony Lisanti
Neil Rosta

Corporate:

AMG Medical Inc
Barrick Gold Corporation
Country Gardens RV Park
Fidelity Property Management Ltd
Leon's Furniture
McInnes Cooper
McKesson Canada
Power Corporation of Canada
Resolute FP Canada
Stewart McKelvey LLP

Foundations:

ArcelorMittal Dofasco Employee Donations Fund
Hamilton Community Foundation
Hope Charitable Foundation
Ontario Neurotrauma Foundation
Winnipeg Foundation

The Paul Martin Sr. Society - Benefactor ($25,000 - $49,999)

Individuals:

Neil Anthes
William Barnett
Ann Burnside
Michael Chao
Dale Dantzer
N. Murray Edwards
Shawn Garbedian
Jane Jackson
Steve Laciak
Harsha Malempati
Sandra Nymark
Curtis M. Odette
Keith Rodgers
Kendra Toby
Erika Wagner

Corporate:

General Coach
GenX Solutions
Ipsen Biopharmaceuticals Canada Inc.
Oatley, Vigmond LLP
Sofina Foods
TD Insurance
Team RV Express

Foundations:

Brunatti-Dyment Fund at the Niagara Community Foundation
Community Foundation of Nova Scotia
Doug Harvey-Smith Fund - Community Foundation of Ottawa
Garron Foundation
Jewish Community Foundation Of Montreal
John & Eunice Clarke Charitable Fund
MacFeeters Family Fund at Toronto Foundation
Marcel and Frances Labelle Foundation
Niagara Community Foundation
Shaw Charity Classic (Birdies for Kids)

The Paul Martin Sr. Society - Patron ($10,000 - $24,999)

Individuals:

Harold Baardsnes
Alan Barkin
David J. Farmer
David Fisher
Susan Flam
Patrick Kuiack
Jereme Larouche
Bonnie Lindros
Donald McGillivray
Nancy Peterson
Peter Rumyee
Dianne Tyers
John Watson

Corporate:

Canadian Tire Corporation Ltd
CI Institutional Asset Management
CIBC Mellon
Dalton Pharma Services
Emera Inc
Fairbank Investment Management Ltd
Global Coin Solutions
HomeStars
Ingredion Canada
JDS Fundraising Services Inc
Middlefield Capital Corporation
Motion
Shop4Charity
TE Connectivity
Wellington Laboratories Inc

Foundations:

Chatham Kent Community Foundation
Crist Family Foundation
Durham Community Foundation
Edmonton Civic Employees Charitable Assistance Fund
Frank Fowler Foundation
Halton Region Community Investment Fund
James & Alfreda Parlee Fund at Toronto Foundation
John & Judy Bragg Family Foundation
McLean Smits Family Foundation
Muehlenfeld Family Foundation
Ottawa Community Foundation
PDM Charitable Foundation
Walker Wood Foundation

The Paul Martin Sr. Society - Member ($5,000 - $9,999)

Individuals:

Larry Bannerman
Luis Barreto
Janet Candido
Wong Choo
M. Corbett
Terence Corcoran
June Dewar
Roger A. Dixon
Robert Eng
Frank Goodman
Brett Lindros
Philip Maguire
Brian McKeown
Patricia Molland
Darren Nantes
Jerry Nieczyporowski
Wilhelmina Peddie
Barbara Ritchie
Maria Schroeder
Lubna Syed
Evan Watts
Dennis Werkman
Cameron Whale
Dennis Wiginton
Diane Wildeman
Catherine Winchester

Corporate:

BlueStone Properties Inc
Economical Insurance Group
Glenidan Consultancy
London Police Association
Manulife Financial
MEDability Healthcare Solutions
Salma Jaffer Law
Urban Poling Inc

Foundations:

Albarrie Foundation
Ben & Hilda Katz Charitable Foundation
Betty Quintus Memorial Trust
Brumara Foundation
Community Foundation of Orillia & Area
D & F Zurbrigg Family Foundation
GMR Foundation
Honey & Leonard Wolfe Family Charitable Foundation
J. E. Panneton Family Foundation
Joan Arbogast Memorial Fund
Lohn Foundation
National Steel Car Employee Donation Fund
Roblin Charitable Foundation

The Ellen Fairclough Society ($1,000 - $4,999)

Through The Ellen Fairclough Society®, March of Dimes Canada acknowledges generous donors whose contributions carry on the legacy of Canada’s first female federal Cabinet Minister and honorary leader of Ontario March of Dimes 40,000 Marching Mothers®, who canvassed door-to-door in neighbourhoods across Canada raising funds for Polio research.

Individuals:

John Addie
Richard Alcock
Peter Arthur
Sandra Bennett
Art Bond
Bruce Buchanan
Elinor Cale
Stephanie & Cameron Carfagnini
David Cartlidge
Margaret Cavanagh
Susan Chapman
Harman Chaudhry
Carrie Chung
Jeff Cowan
Joyce Cumming
Robert Davidovitz
Ankur Dudani
Bronwen Dunlop
Arleen Fathi
James Garbutt
Ken Goode
Ronald Gordon
Marjorie Greville
David Haavisto
Evelyn Hind
Yadwinder K. Jagpal
Wiliam Jardine
Brinley Jones
Ann Kealey
Allison Killam
Charles King
Lucien Lariviere
Rive Le Lacheur
Karel Ley
Don Lockard
Jane Lockard
Edith Lorimer
Frances MacGregor
Ada MacIntosh
Steve Mahler
Bruce Marchand
Blair Mccreadie
David McCulloch
Katherine McLeod
Ugo Mio
Karen Olech
S. Anne Olsheski
James Peirce
L. Phillips
Joseph Quattrocchi
Joseph Quinn
Margaret Roland
Brian Sullivan
Barbara Thomas-Woehl
Lorayne Tunley
Carol Tunney
Maxwell Wagg
Bernadette Walsh
Lenore Walters
Werner Wieland
Hendrik Wondergem
Man Wong
Elizabeth Zahorchak

Corporate:

Accerta
Albany Pump Company Ltd
Bloom Lanys Professional Corporation
Cartridge World
Chapman Murray Associates Architects Inc
David S. Wilson Professional Corporation
Digitcom Telecommunications Canada Inc
Envision Financial
Family 1st Medical
Gibson Energy ULC
If Only Productions Inc
Interac
John Harvey Investments Ltd
K.N. Crowder Manufacturing Inc
Karen McIntosh Physical Therapy Consultant
Kinross Gold Corporation
MCAP
Mercanix
Micco Companies
Molesworth Farm Supply Ltd
Ontario Power Generation Employees' and Pensioners' Charity Trust
Reliable Mobility
Sunshine Coast Credit Union
uniPHARM Wholesale Drugs Ltd
VersaBank
Wawanesa Mutual Insurance Company
Workers Edge
Yorkwest Plumbing Supply Inc
Youngs Insurance Brokers Inc

Foundations:

Alan & Joan French Foundation
Alex & Wendy Campbell Flow Through Fund at Calgary Foundation
Charles H. Ivey Foundation
Dr. Samuel S. Robinson Charitable Foundation
Elcan Ridge Foundation
Hamber Foundation
Lifetime Charitable Foundation
McLaughlin-Flinn Fund
Nanaimo Foundation
Norma & Larry Bertuzzi Giving Fund
Prince George Community Foundation
Retired Teachers Organization Legacy Foundation
Shell and Kay Maude Charitable Foundation
United Church of Canada Foundation

Bequests and Life Insurance Pledges

Bequests

Estate of Albert Gearing
Estate of Anny Hollander
Estate of Charlotte Ann Duke
Estate of Emil Fritscher
Estate of Evelyn Jenkins
Estate of Hugh Lawrence Nugent
Estate of Lola Jean Thompson
Estate of Margaret Louise Moran
Estate of Mary Bird
The John A. Sanderson & Family Trust

Life Insurance Pledges

Fraser Deacon
Jerry Lucas
Patricia Maguire
Andria Spindel

United Way Partners

United Way Calgary and Area
United Way Centraide North East Ontario
United Way Elgin Middlesex
United Way Greater Toronto
United Way Greater Victoria
United Way Guelph Wellington Dufferin
United Way of Kingston, Frontenac, Lennox & Addington

United Way Niagara
United Way Northern BC
United Way Sarnia-Lambton
United Way Sault Ste Marie & Algoma District
United Way Stormont Dundas and Glengarry
United Way Thunder Bay
United Way Waterloo Region Communities

Agencies and Service Clubs

Chevaliers de Colomb #10602
Club Colombe Richelieu
Club Rotary De Hearst
Knights of Columbus Council #6233
Knights of Columbus Council #8715
Lions Club - Cochrane
Lions Club - King City
Lions Club - Kingston
Lions Club - Spruce City
Lodge Of The Ancient Landmarks No. 654

Rotary Club of Hearst
Rotary Club Of Oakville Trafalgar
Royal Canadian Legion - Branch 201
Royal Canadian Legion - Branch 290
Royal Canadian Legion - Branch 363
Royal Canadian Legion - Branch 629
Royal Canadian Legion - Branch 67
Royal Canadian Legion -Branch 409
Sisters of Service
The Optimist Club Of Oil Springs

Non-Profit Housing

Arlanxeo Foundation
AWB Charitable Foundation
Ann Burnside
Cadillac Fairview Corporation Ltd.
Catherine Wilson Foundation
D.H. Gordon Foundation
Gregory Gittings Better Living Fund at the Oakvillle Community Foundation
H.G. Bertram Foundation
Home Trust Company
LiUNA Local 1089
Lodge Of The Ancient Landmarks No. 654

Malloch Foundation Fund at Hamilton Community Foundation
Oakville Community Foundation
Oakville, Milton and District Real Estate Board
REALTORS Association of Hamilton-Burlington
Rotary Club of Oakville Trafalgar
Shell Canada
Sisters of Service
Sudbury Real Estate Board
Toronto Regional Real Estate Board
Walmley Foundation

Campers Helping Campers

Alexandria Camping Centre
Arbutus RV & Marine Sales Ltd - Mill Bay
Bucars RV Centre
Campers Cove Ltd
Chemo RV Sales & Services Ltd
Country Gardens RV Park
General Coach
Global Coin Solutions
Great Escape RV
Hambly Enterprises Ltd. (PEI Home & RV)
Layzee Acres RV Sales
Leisureland RV Centre
McGoverns RV & Marine
Parkside RV

Pik-A Dilly RV Centre
Recreation World RV
Stones RV
Sturgeon Woods RV
Team RV Express
Traveland RV
Woody's RV World: Woody's Abbotsford
Woody's RV World: Woody's Calgary
Woody's RV World: Woody's Edmonton
Woody's RV World: Woody's Grande Prairie
Woody's RV World: Woody's Leduc
Woody's RV World: Woody's Red Deer
Woody's RV World: Woody's Saskatoon

Special Events Sponsors

The following companies have generously donated products and services in support of our special events.

770 CHQR
Ambassador Limousine Services
AMG Medical
Calgary Herald
Calgary Sun
Carpenters & Allied Workers Local 27
Dentons
Double Zero
Fifth Element Group
Fresh on the Fly
Garrison Brewing

Global Calgary
Global News
Long & McQuade
MedAvail
Performance Health
Proactive Physiotherapy
PSAV
Renaissance Wine Merchants
The Western Calgary
Vive Rejuvenation
Warner Marketing

Gifts in Kind

Individuals & Foundations

Gregory Gittings Better Living Fund
Sophia Yun Le
Karen Malcolm-Pye
Adam Marcovitch
Ron Markey
Shelley Solomon
Andrew Yu

Corporate

2748503 Ontario Inc
Best Buy
Canadian Tire
Influence Salon
Lammle’s Western Wear
Razor Medical
Uber

Awards

Celebrating Success

Every year, we celebrate people and organizations that have risen to challenges within March of Dimes Canada and beyond. We are proud to highlight their work here and acknowledge the contributions they’ve made to building a more accessible, inclusive society.

Jonas Salk Award

The Jonas Salk Award, worth $10,000, is presented annually to a Canadian scientist, physician or researcher who has made an outstanding medical or scientific contribution that prevents, alleviates or eliminates a physical disability.

The 2020-21 award was presented to geriatrician, immunologist, vaccinologist, academic, community leader and policy advisor Dr. Janet McElhaney. Dr. McElhaney coined the phrase ‘vaccine-preventable disability’ to describe the use of immunization as a tool to prevent age-related frailty.

Her work is particularly relevant now when vaccines are at the forefront of public discussion. It also has a crucial role to play in supporting Canadians to remain at home and in their communities as they get older. We’re proud to recognize Dr. McElhaney’s remarkable work in such an important field.

Corporate Spirit Awards

This year March of Dimes Canada wants to acknowledge Scotiabank for their generous support of MODC and people with disabilities. As one of Canada’s largest banking institutions, Scotiabank has been a long-time supporter of our programs, staff, and participants. Over the past twenty years, Scotiabank has donated more $300,000 to our programs, including $145,000 for Conductive Education and $50,000 to the 2006 Festival of International Conferences on Caregiving, Disability, Aging and Technology (FICCDAT).

This year, Scotiabank has stepped forward to help cultivate meaningful employment opportunities for people with disabilities by being the first supporter of our new Paving the Path for Work program. With their new $150,0000 commitment through the ScotiaRISE program, Scotiabank has again demonstrated their commitment to the belief that inclusion makes us all stronger and that they are committed to helping reduce barriers to employment for every future.

We’d like to thank Scotiabank for its remarkable, ongoing support of MODC and people with disabilities over the past twenty years, and we look forward to an exciting future. Together, we will continue to make a difference in the lives of people with disabilities, their families, and Canadians everywhere.

Community Awards

The Judge George Ferguson Award

This award celebrates a business, organization or individual who’s made outstanding way contribution to enabling “equality and full participation” for people living with disabilities.

trophy icon Presented to: Chris Munro – Coordinator/Advisor, Veterans Transition to Education The Chang School of Continuing Education, Ryerson University

Read about Chris Munro's outstanding contributions through his commitment to ensuring that veterans have the support they need to successfully transition into civilian life.

Community Partnership Award

This award acknowledges an organization or community group for outstanding collaboration with March of Dimes Canada in support of persons with disabilities.

trophy icon Presented to: Brigadoon Village – Aylesford, Nova Scotia

Read about Brigadoon Village's partnership with March of Dimes Canada to offer camps and retreats for children, teens and adults in our Conductive Education, Recreation and Aphasia programs.

Wade Hampton Bursary Training Bursary

This bursary is given to people living with physical disability who need financial assistance to pursue a profession or career goal.

trophy icon Presented to:

Heidi Redl – Kamloops, British Columbia
Shaelyn Gauthier – Winnipeg, Manitoba
Veronica Chase – Surrey, British Columbia
Amanda Lamb – Courtice, Ontario
Carlynn Byrne – Quesnel, British Columbia

Read profiles of all the Wade Hampton Employment Training Bursary award recipients.

President’s Awards

These awards are presented to March of Dimes Canada employees and teams that have done exceptional work over the past year.

trophy icon The Individual Award went to:

Harsha Patwa - Senior Accountant, Corporate and Back-office Services
Sidra Chu – Manager, Policy and Quality Improvement, Community Support Services
Leslie Stephenson – Program Manager, Community Support Services

trophy icon The Team Award went to:

Assisted Living Seniors Staff – Sudbury, Northeastern Region, Community Support Services

Congratulations and thank you for your commitment and contributions to building a more accessible, inclusive society.

March of Dimes Canada
Board of Directors 2020 - 2021

Catherine Sherrard - Chair
Elizabeth Lounsbury - Vice Chair
Alan Lipszyc - Treasurer
Michael Cole - Secretary
Peter Rumyee - Past Chair

Directors
Tony Barros
Lauri Brunner
Allister Byrne
Janet Candido
Elizabeth Greville
Jay Hira
Wendy Kauffman

Trent Pringle
Dr. Blair Roblin
Dr. Faisel Saeed
Graham Todd
Lynn Wagner
Cameron Whale

Remarkable Together 2020-2021 Annual Report

​Message from Board Chair Catherine Sherrard and President & CEO Len Baker

​Our Mission

To be Canada's leading service provider, resource and advocate, empowering people with disabilities to live and thrive in communities nationwide.

Remarkable at Home

Meet Shirley

“ ​I like people. I’m social that way. "

​Meet our Remarkable Maxwell Park Place Team

Remarkable at Home Highlights

Community Support Services

Remarkable in the Community

Meet Harper

“ March of Dimes Canada has been an amazing addition to Harper's therapy. "

Meet Brittany and Alyssa

“ There’ve been challenges, but also opportunities, in the last year. "

Remarkable in the Community Highlights

Community Programs and After Stroke

​Remarkable at Work

Meet Hannah

“ Some clients may not see their norm as a barrier. That’s how they navigate the world. "

Employment Services

Remarkable Campaigns

Conquer the Curve

Mission Immunity

Preparing for a Remarkable Future

Financial Performance

2020-2021

Operating Revenues

2020-2021Operating Expenses

Supporters and Partners

Ontario Trillium Foundation and The Caregiver Project

TELUS and Tech for Good™

​Philanthropy Events

Walk 'n' Roll

OpportuniTea

Rock for Dimes

Catch the Ace

​Remarkable Supporters

Agnes Faraci

TD Bank Financial Group

Donors

Jonas Salk Circle of Friends ($100,000 - $1,000,000+)

The Paul Martin Sr. Society - Investor ($50,000 - $99,999)

The Paul Martin Sr. Society - Benefactor ($25,000 - $49,999)

The Paul Martin Sr. Society - Patron ($10,000 - $24,999)

The Paul Martin Sr. Society - Member ($5,000 - $9,999)

The Ellen Fairclough Society ($1,000 - $4,999)

Bequests and Life Insurance Pledges

United Way Partners

Agencies and Service Clubs

Non-Profit Housing

Campers Helping Campers

Special Events Sponsors

Gifts in Kind

Awards

Celebrating Success

Jonas Salk Award

Corporate Spirit Awards

Community Awards

March of Dimes Canada Board of Directors 2020 - 2021

Remarkable Together
2020-2021 Annual Report

Message from Board Chair Catherine Sherrard and President & CEO Len Baker

Our Mission

“ I like people. I’m social that way. "

Meet our Remarkable Maxwell Park Place Team

Remarkable at Work

2020-2021
Operating Expenses

Philanthropy Events

Remarkable Supporters

March of Dimes Canada
Board of Directors 2020 - 2021