The Opportunity
The Employment Services Administrator oversees day-to-day office administration within the organization’s Employment Services office. The volunteer will be the first point of contact for visitors, creating a welcoming environment. This position is vital in continuously improving our administrative processes, ensuring the smooth functioning of our office, and supporting the essential work of our organization.
Location: 10 Elm street, Sudbury
Time Commitment: 10-15 hours per week
Tasks and Responsibilites:
- Serve as the first point of contact for visitors and clients, directing them to the appropriate person or department and providing information and assistance as needed
- Manage day-to-day office administration tasks, including answering phones, handling mail, and maintaining office supplies
- Support the Employment Services team by organizing and maintaining office files and records
- Answer and send emails on behalf of the Employment Services office, ensuring clear and professional communication with clients, partners, and staff
- Contribute to the continuous improvement of administrative processes to enhance office efficiency
- Oversee maintenance and cleanliness of office space
- Help set up meeting rooms
Knowledge, Skills and Experience:
- Excellent customer service skills
- Knowledge of office equipment (including fax, photocopier, printer) and computer literacy including specific knowledge of the Microsoft Office suite
- Ability to work effectively in a team environment.
- An understanding of the importance of maintaining privacy and confidentiality
- Excellent people and problem-solving skills to assist staff and clients both by phone and in person
Don't sweat it if you don’t meet every qualification listed above. We value growth and curiosity. If you possess some of these qualities and are enthusiastic about this opportunity, we encourage you to apply!
